Solution: Fixed an issue that prevented ccSvcHst.exe child processes from terminating. Symptoms: MemoryMonitor setting is being used and SEPMasterService does not always automatically restart after it has been triggered. SEPMasterService does not automatically restart when used with MemoryMonitor Solution: Resolved an issue that prevented VIETool from interacting with certain long file paths. Symptoms: “Error: Unable to read file (1920)” is observed on certain files when using the VIETool. Virtual Image Exception tool does not successfully flag all files as safe Solution: Improved handling of CIDS policies containing a large number of excluded signatures. Symptoms: CIDS policies with >1000 excluded signatures results in the SEP client taking an extended period of time to start. Additional fixes for 14.3 RU2 Patch 1 (.2000)Ĭlient Intrusion Prevention Policy with a large number of excluded signatures causes performance issues Solution: Resolved a case where ping submissions could fail, which resulted in the endpoint attempting to rectify potential network connection issues. Symptoms: Citrix servers intermittently observe a network connection reset with SEP client telemetry enabled and a scheduled submission event occurs. partial files created by Internet Explorer for large executables.ĭHCP release observed when SymErr.exe is executed on Citrix servers
Symptoms: Race condition can result in download failures for large executables. Intermittent error observed when downloading large executables with Microsoft Internet Explorer Solution: Resolved a disk latency check failure which was delaying the load of Proactive Threat Protection modules. Symptoms: ‘Proactive Threat Protection is malfunctioning.’ error observed on some endpoints after upgrading to 14.3 RU2. Solution: Corrected a string conversion issue with certain Japanese characters.Ĭlients display Proactive Threat Protection is malfunctioning error after upgrading to 14.3 RU2 Symptoms: Japanese language endpoints observe an intermittent exception with ccSvcHst.exe. Incident Description: ccSvcHst.exe crash observed under certain low memory conditionsĪdditional fixes for 14.3 RU2 Patch 2 (.2000)ĬcSvcHst.exe exception observed with ucrtbase.dll Incident Description: Clients switching from one site to another site do not send operational status immediately after switching Incident Description: Installation rollback observed during CopyFile Action for EdrEpmpCStorage.dat Incident Description: Cloud-managed agents may encounter a LiveUpdate error when proxy settings are defined Additional fixes for 14.3 RU2 Patch 3 (.2000) Symantec Endpoint Protection (Windows)
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